Usually, the International Symposia on "Human Factors in Telecommunication" (HFT) are organized every second year to provide a forum for Human Factors experts to exchange information, views and experiences in research and the application of excellent Human Factors / human-machine interaction principles in telecommunication and in information & communication technology equipment and services.
The participating experts come from telecommunication administrations, service providers and manufacturers, and from related research and development organizations. Papers and posters should encourage open discussion of Human Factors and customer experience issues.